Job: Accounts Payable Specialist

  • Location:

    Ukraine, Lviv

We are looking for an Accounts Payable Specialist for our Lviv office. This role will be responsible for communicating with our carriers and assisting them with any payment-related questions.

Summary of essential job functions:

  • Deliver timely, accurate and professional customer service to all PLS carriers
  • Communicate with carriers via phone and email and use a variety of software tools to navigate carrier accounts
  • Provide payment status updates to carriers per their requests
  • Analyze payment issues/delays and identify the root cause of the problem
  • Work closely with other departments where applicable to resolve payment issues
  • Escalate issues until resolution and communicate the solution back to the carrier

Minimum Requirements:

  • PC proficient (Microsoft Office preferred), good typing skills
  • Communication and organizational skills, good soft skills
  • Ability to multi-task
  • Effective problem-solving skills
  • Attention to detail
  • Advanced English level
  • Comfortable in a fast-paced, high-stress environment
  • Analytical problem solver with a passion for excellent customer service
  • Previous experience in a call-center environment will be an advantage
  • Previous experience communicating with English native-speakers will be a PLUS

Working conditions:

  • Evening working shift: 3/4pm — 11pm/12am
  • Paid training period
  • Free English classes (twice a week) with native speakers
  • Paid vacation
  • Regular happy hours
  • Taxi compensation
  • Free tea and coffee
  • Modern and comfortable office
  • Ping pong table
  • Young friendly staff
  • Competitive salary USD based
  • Working according to USA rules/procedures (working US business hours, 2 weeks of vacation a year, having days off during USA Holidays and working during Ukrainian Holidays)

If you consider yourself a perfect fit for this position, please send your CV in English with your salary requirements.

Only successful candidates will be contacted regarding follow up interviews.

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