Location:
Greece, Athens
Thinking of relocating and wondering about the cost of living in Greece? Get an idea here:
For a large customer service center in Athens, we are recruiting multilingual speakers: English, Italian, German, to handle incoming calls, as well as chat, social media, and email communication with customers or people interested in learning more about new products.
**Responsibilities:**
- Resolve customer inquiries, provide support on technical issues, and offer information about products.
- Advise on products and guide customers through online store purchases.
- Stay updated on new products, marketing initiatives, and changes in policy/regulations.
- Deliver excellent customer experience.
**Prerequisites:**
- High school diploma or equivalent.
- Excellent knowledge of Italian (both spoken and written).
- Good English skills.
- Computer literacy (MS Windows, web applications, etc.).
- Positive thinking and pleasant personality.
- Willingness to train and learn new skills, integrity, and passion for learning.
- Responsibility when handling sensitive information.
- Previous work experience in a similar customer service role is considered an advantage.
**What we offer:**
- Full relocation support (we cover all costs from the moment you leave your home until you are ready to rent your first home in Greece).
- Competitive monthly salary + 2 additional salaries per year.
- Healthcare benefits and many other discounts.
- Fully paid training by certified instructors.
- Career path in a company with over 12,000 employees.
- Special events and community and social responsibility initiatives.
- Free online Greek language courses.
- Innovative complex providing a great working environment with relaxing break areas.
- The opportunity to work for a certified workplace.
Moreover, this is an excellent opportunity to advance your career and work in a multinational company by developing strong experience and skills while representing one of the largest brands in the world. Additionally, you will be part of a company that fosters diversity, offering equal opportunities for everyone, regardless of gender, ethnicity, religion, culture, or age.